Hotelfachbegriffe lernen: Interaktive Quizze für Hotelfachleute

Question 1

Which of these items is typically NOT found in a standard hotel room?

Accepted Answer

Cooking stove

Answer

Refrigerator

Answer

Coffee maker

Answer

Television

Question 2

When is room service a suitable option for hotel guests?

Accepted Answer

When guests don't have time to visit the restaurant.

Accepted Answer

When guests are ill and unable to leave their room.

Answer

When guests want to have a party in their room.

Question 3

Welche Zimmerkategorie verfügt über ein eigenes Schlafzimmer und ein separates Wohnzimmer?

Accepted Answer

Suite

Answer

Einzelzimmer

Answer

Doppelzimmer

Answer

Studio

Question 4

Was bedeutet die Abkürzung "TV" in der Ausstattungsliste eines Hotelzimmers?

Accepted Answer

Fernseher

Answer

Toilettenartikel

Answer

Telefon

Answer

Teppichboden

Question 5

Welche Aufgabe übernimmt ein "Concierge" in einem Hotel?

Accepted Answer

Touristeninformation

Answer

Zimmerreinigung

Answer

Gepäckaufbewahrung

Answer

Essenszubereitung

Question 6

Was versteht man unter dem Begriff "Check-in" im Hotel?

Accepted Answer

Anmeldung im Hotel

Answer

Abreise aus dem Hotel

Answer

Reservierung eines Zimmers

Answer

Bezahlung der Hotelrechnung

Question 7

Was bedeutet die Abkürzung "B&B" im Zusammenhang mit Hotels?

Accepted Answer

Bed and Breakfast

Answer

Bar and Breakfast

Answer

Bath and Breakfast

Answer

Business and Breakfast

Question 8

Wofür ist der "Room Service" in einem Hotel zuständig?

Accepted Answer

Essenslieferung auf das Zimmer

Answer

Zimmerreinigung

Answer

Gepäcktransport

Answer

Touristeninformation

Question 9

What is the primary duty of a hotel concierge?

Accepted Answer

Assisting guests with their needs

Answer

Cleaning guest rooms

Answer

Serving food and beverages

Answer

Managing hotel finances

Question 10

Welche Hoteldienstleistung ist in der Regel rund um die Uhr verfügbar?

Accepted Answer

Rezeption

Answer

Wäscheservice

Answer

Wellnessbereich

Answer

Zimmerservice

Question 11

Welche Ausstattungsmerkmale in einem Hotelzimmer sind speziell auf die Bedürfnisse von Geschäftsreisenden ausgerichtet?

Accepted Answer

Kostenloses WLAN und Schreibtisch

Answer

Minibar und Zimmerservice

Answer

Bademantel und Hausschuhe

Question 12

Welcher Zimmertyp besteht aus einem Schlafbereich und einem separaten Wohnbereich?

Accepted Answer

Suite

Answer

Standardzimmer

Answer

Superiorzimmer

Answer

Familienzimmer

Question 13

Welche Ausstattung ist nicht in allen Standard-Hotelzimmern enthalten?

Accepted Answer

Kochnische

Answer

TV

Answer

Klimaanlage

Answer

Minibar

Question 14

Welcher Service wird in der Regel nicht von einem Hotel angeboten?

Accepted Answer

Haustierbetreuung

Answer

Zimmerservice

Answer

Wäscheservice

Answer

Shuttleservice zum Flughafen

Question 15

Wie lautet die korrekte Bezeichnung für die Person, die Gäste empfängt und betreut?

Accepted Answer

Rezeptionist

Answer

Portier

Answer

Hausmeister

Answer

Zimmermädchen

Question 16

Wie wird ein Raum im Hotel genannt, in dem Gäste speisen können?

Accepted Answer

Restaurant

Answer

Lounge

Answer

Foyer

Answer

Bar

Question 17

Welcher Begriff beschreibt die maximale Anzahl von Personen, die in einem Hotelzimmer übernachten dürfen?

Accepted Answer

Kapazität

Answer

Preis

Answer

Ankunftszeit

Answer

Check-out-Zeit

Question 18

Welches Wort bezeichnet den festen Preis für die Übernachtung in einem Hotelzimmer?

Accepted Answer

Zimmerpreis

Answer

Steuer

Answer

Gebühr

Answer

Rabatt

Question 19

Wie bezeichnet man die Uhrzeit, zu der Gäste ihr Hotelzimmer verlassen müssen?

Accepted Answer

Check-out-Zeit

Answer

Ankunftszeit

Answer

Eincheckzeit

Answer

Abreisezeit

Question 20

Welcher Begriff beschreibt ein Hotel, das in einem Gebäude mit historischem Wert untergebracht ist?

Accepted Answer

Schlosshotel

Answer

Boutique-Hotel

Answer

Design-Hotel

Answer

Business-Hotel

Question 21

Was ist der Bereich im Hotel, in dem Gäste ein- und auschecken sowie allgemeine Anfragen stellen können?

Accepted Answer

Rezeption

Answer

Bar

Answer

Konferenzraum

Answer

Restaurant

Question 22

Welcher Begriff beschreibt den Hotelangestellten, der für die Reinigung und Instandhaltung der Gästezimmer zuständig ist?

Accepted Answer

Zimmermädchen/Zimmerboy

Answer

Rezeptionist

Answer

Koch

Answer

Kellner

Question 23

Was bedeutet die Abkürzung VIP im Hotelkontext?

Accepted Answer

Besonders wichtige Person (Very Important Person)

Answer

Wertvolles Verbesserungsprogramm (Value Increase Program)

Answer

Besucherinformationspunkt (Visitor Information Point)

Answer

Sehr intelligenter Mensch (Very Intelligent Person)

Question 24

Welcher Begriff bezeichnet ein Frühstücksangebot im Hotel, bei dem die Speisen in großen Schüsseln oder Behältern angeboten werden?

Accepted Answer

Frühstücksbuffet

Answer

Amerikanisches Frühstück

Answer

Kontinentales Frühstück

Answer

À-la-carte-Frühstück

Question 25

Was versteht man unter dem Begriff „Check-in“ im Hotelkontext?

Accepted Answer

Anmeldung des Gastes im Hotel und Erhalt des Zimmerschlüssels

Answer

Reinigung des Hotelzimmers

Answer

Abreise des Gastes aus dem Hotel

Answer

Reservierung eines Hotelzimmers

Question 26

Welches Wort beschreibt einen Raum im Hotel, in dem sich Gäste zu Geschäftszwecken oder für Veranstaltungen treffen können?

Accepted Answer

Konferenzraum

Answer

Speisesaal

Answer

Fitnessraum

Answer

SPA-Bereich

Question 27

Was bedeutet der Begriff „Room Service“ im Hotelkontext?

Accepted Answer

Dienstleistung, bei der Speisen und Getränke auf das Zimmer des Gastes gebracht werden

Answer

Wäscheservice

Answer

Concierge-Service

Answer

Reinigungsdienst

Question 28

Welcher Begriff beschreibt die Person, die die Verantwortung für den Gesamtbetrieb eines Hotels trägt?

Accepted Answer

Hotelmanager

Answer

Rezeptionist

Answer

Chefkoch

Answer

Hausmeister

Question 29

Was versteht man unter dem Begriff „Upgrades“ im Hotelwesen?

Accepted Answer

Einstufung in eine höhere Zimmerkategorie oder Bereitstellung zusätzlicher Annehmlichkeiten

Answer

Zusätzliche Serviceleistungen

Answer

Ermäßigungen auf Hotelleistungen

Answer

Sonderangebote für Stammgäste

Question 30

Which room type is generally the largest and most luxurious?

Accepted Answer

Suite

Answer

Double Room

Answer

Single Room

Question 31

What does 'en suite' mean in hotel terminology?

Accepted Answer

A private bathroom within the room

Answer

A bathroom with a bathtub

Answer

A shared bathroom outside the room

Question 32

Which of these is NOT a standard room amenity?

Accepted Answer

Ironing board

Answer

Refrigerator

Answer

Hairdryer

Answer

Television

Question 33

What does 'VIP' stand for in the hotel industry?

Accepted Answer

Very Important Person

Answer

Very Impeccable Person

Answer

Valuable Individual Person

Answer

Valued Individual Patron

Question 34

What is the 'check-in' process in a hotel?

Accepted Answer

Registering as a guest

Answer

Leaving the hotel

Answer

Booking a room

Question 35

Which hotel type is designed for longer stays?

Accepted Answer

Apartment hotel

Answer

Boutique hotel

Answer

Bed and breakfast

Answer

Spa hotel

Question 36

What is NOT a reason to use hotel terminology correctly?

Accepted Answer

To confuse guests

Answer

To make operations smoother

Answer

To communicate clearly

Answer

To improve guest satisfaction

Question 37

A guest wants a room with a city view. Which room type should be offered?

Accepted Answer

A room with a city view

Answer

A room with a garden view

Answer

A connecting room

Answer

An interior room

Question 38

What does 'double occupancy' mean?

Accepted Answer

Two people staying in one room

Answer

A room with two double beds

Answer

Two rooms booked under one name

Answer

A discount for booking two rooms

Question 39

Which of these is NOT typically considered a hotel amenity?

Accepted Answer

Room service

Answer

Swimming pool

Answer

Free Wi-Fi

Answer

Fitness center

Question 40

What is the primary purpose of a 'continental breakfast'?

Accepted Answer

To offer a light breakfast option, typically consisting of pastries, bread, and beverages

Answer

To provide a full breakfast spread with a variety of hot and cold dishes

Answer

To offer a breakfast specifically served in guests' rooms

Question 41

What is the main function of a 'Do Not Disturb' sign placed on a guest room door?

Accepted Answer

To inform hotel staff that the guest prefers not to be disturbed

Answer

To indicate that the room is being cleaned or serviced

Answer

To signify that the guest has checked out

Question 42

Which hotel employee is primarily responsible for providing guests with information and assistance, such as making reservations?

Accepted Answer

Concierge

Answer

Housekeeper

Answer

Bartender

Question 43

Generally, what does 'half board' include in terms of hotel meals?

Accepted Answer

Breakfast and one additional main meal, typically dinner

Answer

Lunch and dinner

Answer

Breakfast, lunch, and dinner

Answer

Only breakfast

Question 44

What is the meaning of 'ADA compliant' in the context of hotel rooms?

Accepted Answer

The room meets specific standards and features designed for accessibility by guests with disabilities

Answer

The room has recently undergone renovations

Answer

The room is located on a higher floor

Answer

The room features a private balcony

Question 45

A guest reports a 'faulty appliance' in their room. Which of the following could this most likely refer to?

Accepted Answer

A malfunctioning television

Answer

A noisy air conditioning unit

Answer

A missing towel

Answer

A rude staff member

Question 46

Which type of hotel room typically features a separate living area in addition to the bedroom?

Accepted Answer

Suite

Answer

Twin room

Answer

Double room

Answer

Single room

Question 47

What is the term used to describe the complete set of furnishings, equipment, and amenities found in a hotel room?

Accepted Answer

Inventory

Answer

Ambiance

Answer

Layout

Answer

Decor

Question 48

Which hotel service provides transportation to and from the airport or other destinations for guests?

Accepted Answer

Shuttle service

Answer

Room service

Answer

Concierge service

Answer

Laundry service

Question 49

What type of room is designed to accommodate guests with reduced mobility or specific accessibility needs?

Accepted Answer

Accessible room

Answer

Non-smoking room

Answer

Pet-friendly room

Answer

Executive room

Question 50

Welcher Mitarbeiter ist für die Instandhaltung und Reparatur von Hotelzimmern zuständig?

Accepted Answer

Haustechniker

Answer

Koch

Answer

Zimmermädchen

Answer

Rezeptionist

Question 51

Wie wird ein Gast bezeichnet, der länger als einen Monat in einem Hotel wohnt?

Accepted Answer

Longstay-Gast

Answer

Kurzzeitgast

Answer

Geschäftsreisender

Answer

Ferngast

Question 52

Welcher Begriff beschreibt die Summe aus Zimmerpreis und Zusatzleistungen?

Accepted Answer

Gesamtrechnung

Answer

Abrechnung

Answer

Einzelrechnung

Answer

Quittung

Question 53

Wie wird der Bereich im Hotel genannt, in dem der Check-in und Check-out erfolgt?

Accepted Answer

Rezeption

Answer

Restaurant

Answer

Lobby

Question 54

Welcher Mitarbeiter ist für die Reinigung und Instandhaltung der öffentlichen Bereiche des Hotels zuständig?

Accepted Answer

Hausmeister

Answer

Koch

Answer

Rezeptionist

Answer

Zimmermädchen

Question 55

Wie wird ein Hotel bezeichnet, das über eine besonders hohe Ausstattungsqualität verfügt?

Accepted Answer

Luxushotel

Answer

Mittelklassehotel

Answer

Boutique-Hotel

Answer

Budget-Hotel

Question 56

What type of room offers the most privacy and is typically reserved for guests who require a higher level of service and amenities?

Accepted Answer

Suite

Answer

Double Room

Answer

Twin Room

Answer

Single Room

Question 57

Which amenity is commonly found in a business-oriented hotel, catering to guests who need to work while traveling?

Accepted Answer

Business Center

Answer

Spa

Answer

Gymnasium

Answer

Swimming Pool

Question 58

What is the term used for a guest who makes a reservation but fails to arrive at the hotel without prior notice?

Accepted Answer

No-Show

Answer

Late Check-out

Answer

Walk-in

Answer

Early Check-in

Question 59

What service allows guests to order meals from the hotel menu to be delivered to their room?

Accepted Answer

Room Service

Answer

Concierge

Answer

Bellhop

Answer

Housekeeping

Question 60

What is the term used for the time period when a guest can check in and out of a hotel room?

Accepted Answer

Check-in/Check-out Time

Answer

Arrival Time

Answer

Reservation Time

Answer

Departure Time

Question 61

A guest requests a room with a view of the city. What type of room would best suit their preference?

Accepted Answer

City View Room

Answer

Garden View Room

Answer

Ocean View Room

Answer

Pool View Room

Question 62

What is the term used for the area where guests can leave their luggage before or after check-in/check-out?

Accepted Answer

Luggage Room

Answer

Reception

Answer

Concierge Desk

Answer

Lobby

Question 63

What is the term for a guest who is staying in the hotel for a long period of time?

Accepted Answer

Long-term Guest

Answer

VIP Guest

Answer

Walk-in Guest

Answer

Transient Guest

Question 64

What service is typically offered to guests upon arrival, assisting them with luggage and providing information about the hotel?

Accepted Answer

Bellhop Service

Answer

Concierge Service

Answer

Room Service

Answer

Housekeeping Service